We accept various forms of payment including credit/debit cards, checks, and cash.

We strive to offer fair and competitive pricing for our high-quality cleaning services. While our standard prices are non-negotiable, we do offer special promotions and discounts from time to time.

No, you do not. You can provide us with access to your home with a key or door/garage code. However, for first-time clients we recommend an introduction to facilitate a personable relationship.

For first-time clients that would like to develop a recurring cleaning service (daily, weekly, bi-weekly, monthly) we recommend an initial Deep Clean service. Our deep cleans are thorough and address areas not typically covered in standard cleans. This is the best way to reset your cleanliness level, allows us to clean to our standards, and subsequent standard cleanings can then maintain it.

We understand that life can sometimes take unexpected turns, and you might need to cancel your appointment. 

If you need to cancel your booking more than 24 hours before your scheduled cleaning, we’re more than happy to reschedule for a day that is more convenient for you.

In case you have to cancel your appointment within 24 hours of the scheduled time, we do need to charge a modest $40 fee. This is to partially cover the cost of reserving your time slot and to compensate our cleaning professional who’ve set aside time for your service. If an unforeseen circumstance causes you to cancel on the day of the cleaning, we’ll need to charge 50% of the estimated booking quote. This is because our cleaners have already allocated their day to serve you and it is challenging for them to fill that time slot at such short notice.

 

We appreciate you understanding and cooperating with our policies! They allow us to continue providing the best possible service.